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Hey! It's good news!
What sets your newsletter apart from all the other
stuff that comes across your clients threshold
everyday is that a newsletter is perceived as good
news. Think about it, the stuff in the newspaper
is general pretty dismal. The rest of the stuff
in the mail is either advertisements or bills.
Take advantage of that perception of your newsletter
being something good.
Please don't insult your clients' intelligence
by cloaking a hard sell as a newsletter. Marketing
surveys across the country have shown that newsletters
are very well-received and the best way to stay
in touch with your clientele. Make your message,
and your practice, stand above the rest by making
each issue interesting and informative.
More education equals more work for you
Your clients probably have very little idea what
all you do. Your newsletter is the perfect forum
to raise their understanding and appreciation of
the advantages of your services. By just elevating
their awareness of the scope of your expertise,
your laying the ground work for future business.
There's another added benefit that bares mentioning.
When your clients know more about what you do,
they talk about it to their friends. A personal
referral is ten times more valuable than someone
that responds to an ad. They're already prescreened
and warmed up for you.The other plus of this educational
approach to your newsletter is that it reminds
your clients that they need your services. With
so many distractions in our world today, things
that are important tend to slip into the background.
Each issue you send gently reminds them of the
importance of your services.
Just because I said that you shouldn't use your
newsletter for a hard sell doesn't mean that you
shouldn't use it for promoting gift certificates
or special offers or rewards for referring new
business. It's the perfect place to unveil new
services.
Above all else - reflect professionalism
Never forget that your newsletter acts as your
representative to all that see it. People who may
have never met you personally will make judgments
about your services solely by what they think of
your newsletter.
Each issue may get saved and passed onto friends
and associates. These are introductions to you
services. They must make a high-quality presentation.
Take some time to get the look and feel right.
If you're using a word processing program, for
example, to produce your newsletter, you're really
selling yourself short. That may have worked all
right 15 years ago, but in today's reality it's
just not going to give you a professional looking
piece. Of course, since I run a newsletter design
service, I'm going to tell you to seek out the
services of a professional - but that would be
a sort of hard sell. At least, collect some examples
of newsletters that you like and use them as guides.
The number one problem most people have when doing
their own newsletter is to stress over content
and then put too much into each issue. A good rule
of thumb for a standard 4-page newsletter is three
articles of 500 - 700 words. Be sure to work in
some higher quality graphics to break up the text.
Never, never, never use graphics that you've down
loaded from the web. Their resolution is much too
low to be of any worth in print. They'll just make
your newsletter look tacky and low end.
Make the commitment
When you send your newsletter consistently, it
communicates to your clients that you're professional.
You're establishing a presence and it says that
you plan on being there for them in the future.
This is guaranteed to help you build a stronger
business that's not overly affected by outside
economic factors.
About The Author
This article was written by Barbara Saunders,
owner of Newsletter Associates, a complete
newsletter service helping companies and
organizations build their relationships
to fuel their business. For more information,
visit www.newsletters-inc.com.
(c) 2004 Barbara Saunders. All right reserved.
barbara@newsletters-inc.com |
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